Travellers were left frustrated after British Airways cancelled all short-haul Heathrow flights on Saturday morning owing to technical problems.

The cancellations were unrelated to cyber-attacks and involved hardware issues, the company said.

The grounding resulted in suitcases piling up, departure boards turning red and travellers voicing anger as some attempted their first holiday since the pandemic began in 2020.

Hundreds of people queued outside Terminal 5 as staff were letting passengers into the building only an hour before their flight, because of the backlog inside.

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