BOILER, PLUMBING, ELECTRICS, DRAINAGE See Cover Options

Policy 22024-04-11T07:07:49+01:00

Policy 2

Policy 2 will cover your boiler, central heating, plumbing, with an annual boiler service or landlords gas safety report.

Includes

  • Boiler & central heating

  • Annual boiler service OR

  • Annual Landlords Gas Safety Report

  • Plumbing

What is call out excess?

from

£21.00

/month

Excess Charges2021-10-12T15:16:35+01:00

If you choose to take out one of our policies with a fixed £50 excess, then you will be charged £50 for each callout. This charge does not apply to subsequent visits made within 30 days to fix the fault identified at the initial callout. There is no callout charge for your annual boiler service or Landlord Gas Safety Report.

Policy 3 with or without an excess charge will still be required to pay an excess for external drain callouts of £50. If your boiler is 7 years or older at the inception of cover you will also pay a £50 excess for boiler callouts. An excess waiver for an additional £2 per month may be purchased for boilers over seven years old for boiler callouts – please call our sales team on 02089878031 for more details.

Plan details

All our engineers are fully qualified, insured and available 24/7.

Boiler & central heating

  • Gas fired central heating boiler, flue and controls
  • Thermostats, heating controls, circulating pumps and motorised valves
  • Time clock or programmer
  • Hot water, feeds, expansion tanks, cylinders and immersions
  • Radiator and valves
  • Pipes and fittings

Annual boiler service

  • The Annual boiler service does not form part of the insurance contract
  • A visual check of the boiler
  • The boiler being fired safely to identify any working faults
  • A flue gas analysis efficiency test
  • Opening up the boiler and inspecting it, if necessary
  • Checking the flue and ventilation are in accordance with Gas Safety (Installation and Use) Regulations
  • Checking and adjusting the system pressure
  • Cleaning the condensate trap
  • Visually checking and bleeding radiators, if necessary
  • A visual check of the hot water cylinder
  • Confirmation in writing that the service has been carried out

Annual Landlords Gas Safety Report

  • Check up to 3 Gas appliances within property
  • Checks include appliance function, safety of use and availability as per Gas Safety (Installation and Use) Regulations
  • Tightness test of gas supply

Plumbing

  • The hot and cold water pipes internal to your home between the stopcock and your taps or appliances
  • up to £2,000 claim limit

This Policy entitles you to a Landlords Gas Safety report OR Boiler Service.

  • Claims in the first 30 days. This is to prevent claims on pre-existing problems and to keep premiums low
  • Underfloor heating and controls
  • Boiler repairs above £300 (per claim) in the first three months of your cover
  • Damage caused by weather or freezing
  • Repair or replacement of the boiler should the HomePolicy engineer determine that it is beyond economical repair or if new manufacturer or manufacturer approved replacement parts are not available for the make/model of the boiler specified in your policy schedule
  • The first £50 of any claim, if you have chosen a policy with a £50 excess
  • Damage caused by or arising from sludge, scale and other debris in the central heating system and related pipework
    Damage arising as a result of disconnection from, re-connection to or interruption of the gas, electricity or water mains services to your home
  • Electrical “Terminal Ends” (for example such as light bulbs, extractor fans, electric showers, domestic appliances)
  • Damage caused when your home is unoccupied for more than 30 days in a row.
B&B and guest house2022-01-11T10:13:53+00:00

HomePolicy works with B&B and guest houses. Due to the size and nature of these, all our policies are rated accordingly. Please call us today to get an engineer to pop down and give you a quote

When will my boiler be serviced or GSR complete.2021-10-12T15:12:34+01:00

Your boiler service will normally be carried out towards the annual anniversary of your policy. Our boiler services usually take place between March and October following the year your policy began. When you sign up, you will be advised what month your boiler has been scheduled for and the month prior to this, we will be in touch to arrange a suitable day and time for one of our engineers to conduct it.

What are your response times?2021-10-12T15:13:55+01:00

In the event of an emergency (an uncontrolled water leak), we aim to have someone with you within two hours. For other faults, we will do our best to have someone with you on the same day if you call before 9.00am or within 24 hours of your call. In the event of a gas leak please call the National Gas Emergency Service on 0800 111 999 (FREEPHONE)

Are there any callout or excess charges?2021-10-12T15:17:26+01:00

If you choose to take out one of our policies with a fixed £50 excess, then you will be charged £50 for each callout. This charge does not apply to subsequent visits made within 30 days to fix the fault identified at the initial callout. There is no callout charge for your annual boiler service or Landlord Gas Safety Report.

Policy 3 with or without an excess charge will still be required to pay an excess for external drain callouts of £50. If your boiler is 7 years or older at the inception of cover you will also pay a £50 excess for boiler callouts. An excess waiver for an additional £2 per month may be purchased for boilers over seven years old for boiler callouts – please call our sales team on 02089878031 for more details.

 

Am I tied into a contract?2022-01-11T10:15:37+00:00

If you cancel the policy within 14 days of the date you signed up, we will refund the premium paid for the current policy period with no charges. You are free to leave us at any time. However cancellation charges may apply. See Cancellation Rights and Charges in the Policy Terms and Conditions.

What if I already have a home emergency plan elsewhere?2021-10-12T15:21:25+01:00

You should be able to cancel and switch to HomePolicy. For more information, please call our office on 02089878031.

When does my cover start?2021-10-12T15:22:43+01:00

Your HomePolicy policy starts on the day your application is accepted. However, there is an initial 30-day period where you cannot make a claim. This is to prevent claims on pre-existing problems and to keep premiums low.

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